Privacy Policy
Introduction
Eurofert respects the privacy of everyone who visits this website and gets in touch with us. This policy explains what information we collect, why we collect it, and what we do with it.
Information We Collect
We only collect information you choose to give us, together with basic technical information your browser sends automatically:
- Information you provide. Your name, email address, phone number and message when you complete the contact form.
- Technical information. Your browser type, approximate location, and the pages you view on this site.
How We Use Your Information
We use the information you give us to reply to your enquiry, to provide the product information you asked for, and to improve how this website works. We do not sell your information, and we do not share it with third parties for their own marketing.
How Long We Keep It
Enquiries are kept only as long as needed to answer them and to maintain a record of our correspondence with you, after which they are deleted.
Your Rights
You may ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. We will respond to any such request within a reasonable period.
Privacy Policy
Privacy Policy
Effective date: 17 September 2026
Eurofert Fertilizers respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit www.eurofert-fertilizers.com, contact us, or submit an inquiry or quotation request through the website.
1. Information We Collect
We may collect the following categories of information:
Information you provide
When you contact us or submit an inquiry or quotation request, you may provide:
- Your name
- Company or organization name
- Job title
- Country or location
- Email address
- Telephone number
- Products of interest
- Information included in your message or request
- Any documents or other information you voluntarily submit
Please do not send sensitive personal information through the website unless it is specifically requested and necessary.
Information collected automatically
When you visit the website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser and device type
- Operating system
- Pages visited
- Date, time, and duration of visits
- Referring website or link
- General geographic location derived from your IP address
- Information collected through cookies or similar technologies
2. How We Use Your Information
We may use your personal data to:
- Respond to inquiries and quotation requests
- Provide information about our products and services
- Communicate with customers, distributors, suppliers, and potential business partners
- Evaluate and develop commercial opportunities
- Provide technical or customer support
- Manage our business relationships
- Operate, maintain, secure, and improve the website
- Understand how visitors use the website
- Prevent fraud, misuse, and security incidents
- Maintain business and communication records
- Comply with applicable legal and regulatory requirements
- Establish, exercise, or defend legal rights
We will not use your personal data for purposes incompatible with those described in this Privacy Policy unless permitted or required by law.
3. Legal Basis for Processing
Where required by applicable law, we process personal data on one or more of the following grounds:
- Your consent
- The steps necessary to respond to your request or enter into a business relationship with you
- Performance of a contract
- Compliance with a legal obligation
- Eurofert’s legitimate business interests, provided that these interests do not override your rights and interests
- Establishment, exercise, or defence of legal claims
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal will not affect processing lawfully carried out before the withdrawal.
4. Marketing Communications
We may send you information about Eurofert products, services, or business activities when you have requested such information, consented to receive it, or when otherwise permitted by applicable law.
You may ask us to stop sending marketing communications at any time by contacting us at info@eurofert-fertilizers.com or by using any unsubscribe method included in the communication.
We will not sell your personal data to third parties for their own marketing purposes.
5. Cookies and Similar Technologies
The website may use cookies and similar technologies to:
- Enable essential website functions
- Maintain website security
- Remember visitor preferences
- Measure website performance and usage
- Improve website content and functionality
Essential cookies may be used where necessary for the website to operate. Where required, analytics, advertising, or other non-essential cookies will be used only after obtaining your consent.
You can manage or disable cookies through your browser settings and, where available, the website’s cookie-management tool. Disabling certain cookies may affect the operation of some website features.
6. Sharing Personal Data
We may share personal data only where reasonably necessary with:
- Eurofert employees and authorized representatives
- Companies within our affiliated business group
- Website hosting, IT, security, communications, and technical-service providers
- Professional advisers, including lawyers, auditors, and consultants
- Distributors, logistics providers, or business partners where necessary to respond to your request
- Government authorities, courts, regulators, or law-enforcement bodies where required by law
- Parties involved in a merger, acquisition, restructuring, financing, or transfer of all or part of our business
Third parties processing personal data on our behalf are expected to protect it, maintain confidentiality, and use it only for the agreed purpose.
7. International Data Transfers
Some of our service providers, affiliated companies, or business partners may be located outside Egypt.
Where personal data is transferred internationally, we will take reasonable and legally required measures to protect it and comply with applicable requirements governing cross-border data transfers.
8. Data Retention
We retain personal data only for as long as reasonably necessary to:
- Fulfil the purpose for which it was collected
- Respond to inquiries and maintain business relationships
- Meet contractual, accounting, tax, regulatory, and legal obligations
- Resolve disputes and enforce agreements
- Protect our legitimate business interests
When personal data is no longer required, we will securely delete or anonymize it, subject to applicable legal and technical limitations.
9. Data Security
We apply reasonable administrative, organizational, and technical safeguards designed to protect personal data against:
- Unauthorized access or disclosure
- Accidental loss
- Misuse or alteration
- Unlawful processing
- Destruction or damage
However, no internet transmission or electronic-storage system can be guaranteed to be completely secure. You should therefore exercise care when sending information online.
10. Your Rights
Subject to applicable law and any permitted exceptions, you may have the right to:
- Know whether we process your personal data
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw previously given consent
- Object to or request restriction of certain processing
- Request information concerning how your data is used or shared
- Submit a complaint to the competent data-protection authority
To exercise any of these rights, contact us using the details below. We may request information necessary to confirm your identity before acting on your request.
11. Third-Party Websites
The website may contain links to websites operated by third parties. Eurofert does not control those websites and is not responsible for their privacy practices, security, or content.
We recommend reviewing the privacy policy of each external website you visit.
12. Children’s Privacy
The website is intended for business and general informational purposes and is not directed toward children.
We do not knowingly collect personal data from children through the website. If we become aware that such information has been submitted without appropriate authorization, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or legal obligations.
The revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.
14. Governing Law
This Privacy Policy and the processing of personal data by Eurofert are governed by the applicable laws and regulations of the Arab Republic of Egypt, including applicable personal-data-protection legislation.
15. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:
Eurofert Fertilizers – Egypt
4th Industrial Zone, Block 16
Borg El Arab Industrial City
Alexandria, Egypt
Telephone: +20 3 58902234 / 5 / 6
Mobile: +20 111 709 9989
Email: info@eurofert-fertilizers.com
Website: www.eurofert-fertilizers.com
Contact Us
For questions concerning these Terms and Conditions, please use our Contact Us page on this site.